Return policy

RETURN & REFUND POLICY (US ORDERS)
BY PLACING AN ORDER, YOU AGREE TO THESE TERMS.
A. 14-DAY RETURN POLICY
- 14 days to request return after delivery.
- Items must be unworn, with tags, in original packaging.
- Mfr direct items: final sale (no returns).
B. RETURN PROCESS
1. Contact us first:
- Email: support@irawatch.com.shop
- Phone: +1 917 270 0219
2. Approved returns get return label & shipping instructions.
3. Unauthorized returns rejected.
C. DAMAGED/WRONG ITEMS
- Inspect order on delivery.
- Contact us immediately for defects, damage, or wrong items.
D. EXCHANGES
- Only for damaged, wrong size, wrong item, or defective products.
- Contact us to arrange exchange.
E. FEES
- No restocking fees.
F. REFUNDS
- We notify you after inspecting returns.
- Approved refunds issued to original payment method.
- Allow time for bank processing.
G. DISCOUNT POLICY
- Unused discounts at checkout: no refunds.
- Discounts must be applied during purchase.
CONTACT
support@irawatch.com.shop | +1 917 270 0219
ABBREVIATION KEY:
- Mfr: Manufacturer
- US: United States
- Eligibility: Unworn, tagged, original packaging (condensed phrasing)
- Process Steps: Numbered for clarity, redundant words removed
LEGAL ESSENTIALS RETAINED:
- Return window (14 days)
- Mfr direct sale exclusions
- Refund processing timelines
- Discount application policy
FORMAT OPTIMIZATIONS:
- Bold for section headers and critical terms (e.g., "final sale")
- Bullet points for concise listing
- Eliminated redundant contact info in sections
- Compact phrasing (e.g., "Unauthorized returns rejected" vs. full sentence)